Buildings
A drying programme will be discussed with you. The technician will arrange to monitor regularly the reduction of moisture in the building structure and air.
It is very difficult to determine the exact length of time it will take to dry the property. It depends on many factors, such as:
- The length of time the building has been exposed to water
- The amount of moisture that has been absorbed
- How deeply the walls and have been penetrated
- The types of materials used in construction
Regular measuring and monitoring will provide ongoing progress records. These records will monitor the relative humidity and temperature of the building, so as to establish a balanced drying environment.
Our technician will agree appointments with you while at the property or, if that is not possible, we will telephone you to make the next appointment.
It is vital that the drying equipment installed, such as dehumidifiers, be used as directed by the technician, as the longer the equipment is allowed to operate, the shorter the drying time will be. If the drying process is not completed thoroughly, serious problems may arise at a later date.
Buildings If damage has been caused to decorations and fixtures, these will most likely be dealt with separately by your insurance company or loss adjuster. They may have appointed decorators or building contractors already to provide estimates.
Rainbow International’s priority is to leave the structure in a safe and suitable condition for other subcontractors to complete their work.
When the restoration work has been completed, you will be asked by the technician to confirm your satisfaction by signing a form. This will enable us to submit a final report to your insurance company for prompt settlement.
Contents
After the emergency work has been completed, our technician will make an assessment of contents to determine whether successful restoration is possible.
Other specialists such as furniture restorers, electrical engineers and upholsterers may be needed to inspect damaged items. Our technician or your loss adjuster will discuss this with you.
Once this assessment has been completed, an estimate detailing items that can be restored economically will be provided to your insurance company or loss adjuster for their approval.
Items that are beyond economical restoration will be identified and, with your approval, listed and removed. Your insurance company or loss adjuster will need a list of these items to arrange for replacement or settlement.